VDO TIS WEB Betriebsanweisung PDF herunterladen (Seite 66)

TIS-Web Frequently asked questions

Quick Reference Guide Reports - Example: Driver Reports

TU00-0881-0055502 © Continental Trading GmbH 63

TIS-Web 3 • Edition 12/2008

Frequently asked questions

Keyword Topic: Logging on

Administrator rights Why does the installation of the TIS-Web components fail?

In most cases you don't have the required Administrator rights. You will need these

on the computer you are using. Please contact your system administrator for

assistance.

User level Why aren’t all the functions described in the quick reference guide available?

The reasons for any differences are mostly due to the user levels that define the TIS-

Web range of functions.

If you do not have a function, please contact your service partner. This is because you

know best (from your daily work) which functions you need to obtain the most useful

information about your fleet.

Initial and subsequent

logins

Why does TIS-Web check program files - and transfer new files if necessary - after

the first and any subsequent login procedure?

When you log on for the first time, a few files are transferred to your computer. These

are only used to record, display and exchange data on the TIS-Web Server.

If necessary, you will be asked to restart the computer after the initial installation. This

restart procedure configures the communication to the VDO Chart Analyser, for

instance.

Any further login procedure will be delayed for a short time. The above files are com-

pared with the last Web application version; this check guarantees that you will benefit

from the Service in the best possible way.

Internet Explorer

messages

Why does your Microsoft

Internet Explorer already show messages on TIS-Web

when selecting the Web page?

These messages relate to the Internet Explorer security settings selected by you or

your system administrator. Do not change the settings as you don't know whether

another Internet connection is as secure as the one to the TIS-Web Server. For TIS-

Web you can confidently confirm these with [OK].

Switchboard Can I log in to more than one Service at a time?

You can register for more than one Service but you can only log in to one Web Service

at a time.

You can switch to another TIS-Web Service using the Switchboard link in the heading

area. You only need to log in once.

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VDO TIS WEB Betriebsanweisung Seite 66